Privacy Policy
At Yaksa inc. ("Yaksa", "we" or "us"), our mission is to help enterprises get the maximum value from their digital investments, through teams of expert software developers, online business success advisors, and technical support for all stakeholders (collectively, our "Services").
In the course of our business, we collect, use and communicate data about you, including personal information, in order to render the Services you ask for.
This Privacy Policy (the "Policy") is intended to help you understand our practices regarding the collection, use, disclosure and retention of your personal information.
By providing us with your personal information in the course of our Services, through our website https://www.yaksa.ca/en/ (our “Website”), or by communicating with us, you consent to the processing of your personal information as set out in this Policy, and you authorize Yaksa, its third parties and service providers to process your personal information for the purposes set out below.
If you do not consent to Yaksa collecting, using and/or disclosing your personal information in accordance with this Policy, please do not provide it to us. However, we may not be able to offer you all of our Services without the necessary personal information.
You may withdraw your consent at any time by contacting our Privacy Officer using the contact information provided in the "How to contact us" section.
1. What personal information do we collect?
To provide our Services, or when you visit our Website or contact us, we collect limited personal information about you, including:
- Basic information about your identity, such as your first and last name;
- Contact details, such as telephone numbers and e-mail addresses;
- Information about your use of our Website, and other technical datapoints;
- Any other personal information you voluntarily provide.
If you provide us with personal information concerning other people, you must let them know and get their prior consent.
We do not voluntarily collect information concerning minors under 14 years old. If you are a minor under 14 years old, we ask that you do not provide us with personal information without your parent’s or guardian’s express consent.
2. How do we collect personal information?
We collect your personal information electronically, directly from you when you communicate with us or visit our Website.
3. How do we use personal information?
We use your personal information to provide the Services you have asked for, and improve them, and to answer any request you send to us.
We use cookies and other similar technologies (“Cookies”) on our Website to ensure that it functions properly, analyze our performance and marketing activities, personalize your experience and provide our Services. You can configure your devices to accept all Cookies, to notify you when a cookie is issued, or to never accept any cookies. If you do not wish to receive cookies generally or wish to refuse only certain cookies, you can modify your browser settings.
We also use them to meet our legal and regulatory obligations, or for any other purpose with your consent.
4. With whom do we share personal information?
We do not share your personal information with third parties unless we have your consent.
Third-party service providers and/or partners who provide us with website, application development, hosting or other services may have access to personal information or process it in connection with the services they provide to us. In such cases, they are contractually bound to keep your personal information confidential and to comply with privacy laws.
We may be required to disclose personal information to comply with a legal obligation or to enforce our rights, including to government authorities and law enforcement agencies where required by applicable law.
We will only use personal information for the primary purpose and the applicable legitimate purpose for which it was collected, or for purposes consistent with that primary purpose.
5. Where do we store personal information?
We and our service providers process and store your personal information primarily in Canada and the United States. If required by law or court order, the authorities of that country may be able to obtain access to certain personal information.
6. How long do we keep personal information?
We will retain personal information only as long as necessary for the purposes set out in this Policy and to comply with our legal and regulatory obligations.
To find out more about how long we keep personal information, please contact us at the coordinates indicated in the "How to contact us" section.
7. How do we protect personal information?
We follow generally accepted industry best-practice standards to protect the personal information we collect. We maintain physical, technical, logical, and administrative safeguards appropriate to the sensitivity of the personal information we keep, to protect it from unauthorized disclosure or access, accidental or unlawful alteration, loss or destruction, misuse or other unlawful forms of processing.
Our employees are bound by a duty of confidentiality. Only our staff members who need-to-know personal information, or whose duties reasonably require it, have access to it.
If you have reason to believe that your personal information has been compromised, please contact us as indicated in the "How to contact us" section.
8. What are your rights regarding your personal information?
Under certain circumstances and in accordance with applicable data protection laws, you have the following rights:
- Access: to ask whether we have personal information about you and the right to access that information;
- Rectification: to request the rectification of any incomplete or inaccurate personal information we have about you;
- Withdrawal of consent: to withdraw your consent to the disclosure or use of personal information collected;
- Request of destruction: to request the destruction of the personal information we have about you;
- Request for information: the right to request information relating to decisions made based exclusively on the automated processing of personal data.
9. How to contact us
If you have any questions or comments about this Privacy Policy or your personal information, exercise your rights, file a complaint or obtain information about our policies and practices, please contact our Privacy Officer by e-mail at [email protected] or by mail at the following address:
Yaksa inc.
To the attention of the Privacy Officer
1117 Rue Sainte-Catherine O., bureau 110
Montréal Québec H3B 1H9
10. How do we update this Policy?
This Policy may be changed or updated from time to time, without notice, and will be communicated to you upon adoption. The collection, use, disclosure, and processing of your personal information by Yaksa is governed by the current version of this Policy.
Last update: February 13 2024.